Once your initial order is submitted, the requesting attorney or staff member will receive a confirmation email acknowledging the new request. Shortly thereafter, you will receive an automated message from our document management system prompting you to create a secure password associated with your email address. This password will allow you to access all documents related to your requests, including  subpoenas,  proofs of service, responses, records, and invoices related to subpoenas.

 If additional team members require access, separate user credentials can be provided at your discretion.

After your account is set up, there is no need to log in regularly to check for updates. You and any authorized users on the case will receive automatic notifications whenever new documents are uploaded to your case profile.

Documents will continue to be uploaded to our document management system (of which you will automatically and immediately receive notice(s), and which you will be able to access, download, and print immediately or at your convenience, as they become available).

As long as your contact information does not change, our exchange of information with you will remain seamless. If your contact information changes, let us know, and, we will change it.

Yes. You may designate authorized users to access records and receive notifications on a case-by-case basis.

For smaller firms, you may choose to grant all staff members access to all records and notifications. Larger firms often prefer to limit access to specific attorneys or staff based on case assignments. You may also elect to receive all notifications and access all documents for oversight purposes, or opt out of notifications entirely.

Access and notification preferences are customizable and can be tailored to align with your firm’s workflow and operational needs.

Yes, if you wish.

However, we ask that you specifically inform your clients that, although they can access their case profile and view, download, and print records, at the same time as you, we cannot communicate with them or act on their behalf. We will, also, not review and interpret records with parties.

Yes. You may grant your expert or other consultant access to a specific case by having us provide them with separate login credentials. This allows them to securely view, download, and manage relevant records associated with that case.

Please note that access is limited to documents and materials processed through our system. We are unable to provide or grant access to records, correspondence, or filings that are not submitted through or maintained within our services.

Access is based on an individual’s email address, which means that access can be similarly disabled. Upon request, we can immediately disable access to any user to whom access was previously granted. This can include staff or attorney(s) who are leaving a firm or other peripheral individuals who the supervising/firm attorney deem to no longer require access.

Yes. While most web browsers offer auto-fill functionality that can streamline this process.

More notably, our conditional-logic-based questionnaires functionally negate the need to redundantly re-input firm and case data on subsequent requests by conditionally skipping data sections for which we already have the information.

We are uniquely experienced in family law practice and procedure and the nuances of the discovery and enforcement procedures that are distinctive to the needs/desires of family law attorneys. As a result, much of our discussion is dedicated to these areas.

However, we are fully capable and competent to handle subpoenas for civil litigation matters, including civil, probate, guardianship, conservatorship, and related areas.

At this time, though, we do not offer subpoena services for federal litigation matters, criminal matters, or Intellectual property matters.

In accordance with California Code of Civil Procedure § 684.115, many banks and financial institutions utilize a centralized service process for subpoenas. CSC follows this requirement and serves the appropriate designated agent or branch based on applicable rules and procedures.

Branch selection is determined by factors including the institution’s registered service designation on file with the California Department of Financial Protection and Innovation (DFPI), as well as logistical considerations such as timing and service efficiency.

For additional information, please refer to the DFPI Centralized Service Locations page.

Yes. Attorneys may follow their own preferred practices when preparing subpoena materials.

As long as CSC is designated as the deposition officer responsible for receiving the records, you may use your own subpoena attachments. Our subpoena request form includes a “Use My Own Attachment” option, which allows you to upload your own Attachment 3 directly.